SHIPPING & RETURNS
Shipping
Please check the dimensions, materials and framing details before purchasing. Colors can look different from one screen to another.
If you need a piece for a particular date, or have questions about shipping costs or destinations, contact me before ordering.
A dispatch date is when your order leaves the studio. It is different from the date it arrives.
Postcard Club editions mail during the first week of each month.
If I cannot ship within the timeframe promised for your order, I will contact you about the delay and your options, including a refund for unshipped goods where required.
Returns and exchanges
All artwork and physical goods are final sale. I don’t accept returns or exchanges for a change of mind.
This is a working artist’s studio, and keeping sales final helps me plan the materials and time that make the work possible. Thank you for choosing with care and supporting my practice.
Damaged, incorrect or missing orders
If your order arrives damaged, contains the wrong item or is materially different from its description, please contact me promptly with your order number and a description of the problem.
Keep the item and packaging while we review the issue. Please contact me before sending anything back.
If an order has not arrived, include your order number and the email used at checkout so I can look into it.
The no-returns policy does not limit your rights or remedies under applicable law.
Annual Postcard Club memberships
Annual Postcard Club memberships are nonrefundable, except where a refund is required by law.
Postcard Club address changes
Moving or correcting your mailing address? Please use my Contact page and include the email you used to join the Postcard Club, along with your updated mailing address.